Coronavirus COVID-19 Company Policy
Health & Safety Measures and Precautions
TRADE COUNTER CLOSURE
In light of the recent COVID-19 outbreak, Walker Rubber has taken the decision to temporarily close our trade counter. The risk to our customers and staff - posed by the coronavirus - is too great and, as such, the business needs to take whatever preventative measures are required, to limit exposure. We understand that many of our customers and staff are in direct contact with vulnerable people and, as a result, the temporary closure of our trade counter is necessary.
The trade counter will be closed from Friday 20th March and will remain closed until the end of April, at the very earliest. We will continue to review our policy and ensure we are able to maintain the appropriate level of protection for our customers and staff.
Please Note: During this period of reduced on-site operations, we will be instructing our office-based staff to work from home, meaning the site will be open and operating for deliveries only.
The measures that we have taken include, but are not limited to, additional hand sanitisation, mask wearing (where appropriate), safe distance assessment and paperwork reduction. We are continually monitoring the advice from the government and Public Health England (PHE). Our detailed policy is being regularly reviewed. We are a small committed team who are closely monitoring our own health in an effort to protect ourselves, our customers and the continuity of our business.
NEED TO MAKE AN ORDER?
Remotely placed orders via email and over the phone will remain unaffected, but please expect slight delays in some cases. Our team will all continue working hard and doing their utmost, to provide a continually seamless service, despite circumstance. We will not be allowing collections at all, for any customers: no exceptions. All orders will be sent out via courier. We continue to offer the option of a same day delivery service using our locally based courier; allowing very competitively priced rates, subject to the time of order.. Get in touch via email to find out more.