Frequently Asked Questions

If you have any further questions, please feel free to get in touch.

If the profile that you’re looking to purchase has been produced by us before (these are all documented under the rubber extrusion profile shape in the ‘Products’ area of the website), then we’ll already have the required tool available for use with our extruder. The lead time on these orders, from order confirmation to product availability. is typically 10 working days.

If we are required to fabricate a brand new tool for your extrusion order, as we haven’t created that profile for the desired material before, then this will add an additional 15-20 working days to your order. 

For an accurate estimate of order completion/delivery, simply get in touch, using the contact form on our ‘Contact Us’ page and we’ll be back in touch, ASAP.

Depending on the required quantities, material needed and the current workload schedule, our turnaround time on gaskets is typically between 3 and 5 working days.

However, we do now also offer a 'Same Day Cutting Service' for urgent turnaround times. This is subject to us holding stock of the required material and the production run being held to less than 100 items.

The lead time on stocked products, assuming we’re presently carrying enough quantity of product to fulfil your order, is 1-3 days delivered.

If you’re in the area (Sweetbriar Industrial Estate, Norwich) and we have enough stock for you to collect, you’re welcome to come by our trade counter and collect within a matter of hours. Collection time will be confirmed on receipt of order, at request.